Are you having trouble with your host family? Do you have a question about your rights as an au pair? APN’s professionally trained counsellors offer advice on your situation and can help you get legal assistance if necessary. In urgent cases we also offer help to find emergency accommodation and shelter.
Both of our counsellors are former au pair themselves and have received official training as caseworkers within the field. What you tell counsellors is treated with complete confidentiality, meaning that unless you agree otherwise, no information will be shared with your host family, the authorities or others.
·Counselling offered in: Tagalog, English, Danish
·Counsellors operate under duty of confidentiality
·100% free of charge
How to reach us
You can reach our counsellors through the following channels:
Phone: We are available on +45 46 97 38 80 every Monday, Wednesday and Friday from 11:00-15:00
E-mail: Write email@example.com if you have a question that requires sending a document, forwarding messages or similar
Facebook: You can send a private message to our counsellors through our Facebook page Au Pair Network
Inperson: By appointment, you can meet with our counsellors at our offices at Smallegade 47, at the FOA main quarters in Staunings Plads or at the volunteer-run Café Cadeau in Frederiksberg. Write or call to book a meeting.
Via Skype: Want to talk face-to-face, but don’t live in Copenhagen? Send us an e-mail and we can arrange a meeting via Skype or FaceTime.
Apart from these channels, APN’s counselling offers other kinds of services through our drop-in counselling service and our open immigration counselling.
Find an overview of enquiries to the au pair-counseling in 2018 here.