Au Pair Network cares about transparency, and we take full responsibility for all our services, events and projects. Therefore, if you have had a problematic experience with us, we invite you to let us know. Please do so by filling out the form below. We ask that you be as specific as you can and, if possible, provide any information you have which supports your complaint. After sending, you will receive a confirmation of receipt for your message and hear back from Au Pair Network’s complaints committee as soon as possible.
If you want to know how we handle your complaint, you can read an overview of our complaint policy below: